1. Purpose
This Cookie Policy explains how Palmera Services LLC (“Palmera,” “we,” “our,” or “us”) uses cookies and similar technologies when you visit or use our website, mobile application, and related services (collectively, the “Platform”).
By continuing to use the Platform, you consent to the use of cookies as described in this Policy, except where applicable law requires additional consent.
2. What Are Cookies?
Cookies are small text files stored on your device when you visit a website or use certain online services.
They help websites remember information such as your preferences, login status, and browsing activity to improve your experience.
Palmera may also use similar technologies such as pixels, local storage, SDKs, and analytics tools for comparable purposes.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the Platform to function properly.
They may be used to:
Authenticate users;
Maintain secure login sessions;
Process bookings and payments;
Protect against fraud and abuse; and
Ensure core platform functionality.
These cookies cannot generally be disabled without affecting the operation of the Platform.
Performance & Analytics Cookies
These cookies help us understand how users interact with the Platform so we can improve its performance and user experience.
They may collect information such as:
Pages visited;
Features used;
Session duration;
Device information;
General geographic region; and
Error reports.
Whenever possible, this information is collected in an aggregated or de-identified manner.
Functional Cookies
These cookies remember your preferences and settings, such as:
Preferred language;
Saved preferences;
Recently viewed content;
User interface settings; and
Other personalization features.
Marketing & Advertising Cookies
Where applicable, Palmera may use cookies to:
Measure the effectiveness of marketing campaigns;
Display more relevant advertisements;
Limit repetitive advertisements; and
Understand how users arrive at the Platform.
These cookies may be provided by Palmera or trusted third-party advertising partners.
4. Third-Party Services
Palmera may use trusted third-party service providers that place cookies or similar technologies on our behalf, including providers of:
Analytics;
Payment processing;
Security;
Customer support;
Performance monitoring;
Marketing; and
Authentication services.
These third parties are responsible for their own privacy practices.
5. Managing Cookies
Most web browsers allow you to:
View stored cookies;
Delete cookies;
Block certain cookies; or
Receive notifications before cookies are stored.
Please note that disabling certain cookies may limit or prevent some features of the Platform from functioning properly.
6. Do Not Track
Some web browsers offer a “Do Not Track” setting.
Because there is currently no universally accepted standard for responding to such signals, Palmera does not currently respond differently to Do Not Track requests unless required by applicable law.
7. Updates to This Policy
Palmera may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.
The most current version will always be available on the Platform.
8. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact:
Palmera Support
Email: palmeraexp@gmail.com
Website: palmeraexp.com